Data protection

Privacy Statement for

We manage our websites according to the principles specified below:

We commit to complying with data protection legislation and strive to always act in compliance with the principles of data reduction and data economy.

1. Terminology

“Personal” data means any information concerning the personal or material circumstances of an identified or identifiable individual, including, in particular, the name and address as well as user name, password and IP address.

“Collection” of data means the acquisition of data.

“Processing” means the storage, modification, transfer, blocking and erasure of data.

The term “use” means any further utilisation other than processing.

2. Collection and processing of data

a) Contractual relationship

Within the scope of establishing the contractual relationship, only the personal data required for the settlement of the contract will be collected and processed on an obligatory basis. If you provide any further information, it is disclosed voluntarily.

b) Newsletter

If you subscribe to the newsletter, it is required to collect and process your email address to be able to complete this order. It is not necessary to provide any further personal data in order to subscribe to the newsletter.

c) Contact form

If you send in any enquires via the contact form, we store the information you submit in the enquiry form including the contact data you indicate there to process your query as well as for follow-up questions. The enquiries and the corresponding data will be erased at the latest 3 months after receipt. We do not pass on this data without your consent.

d) Cookies

This website collects and stores data for marketing and optimisation purposes. This data is used to create user profiles under a pseudonym. To do so, cookies may be used. Cookies are small text files which are locally stored in the buffer of the website visitor’s internet browser. Cookies facilitate the recognition of the internet browser. The data thus collected will not be used to identify the visitor to this website personally and will not be merged with the personal data about the bearer of the pseudonym without the express permission of the respective individual.
You can notify us and object to data collection and storage at any time with effect for the future.

e) Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and enable the analysis of your use of this website. The information generated by these cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. As we have activated IP anonymisation on this website, your IP address will be truncated in advance by Google within the member states of the European Union and in other countries that have signed the treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our instructions, Google will use this information to analyse your usage of the website, to compile reports on the website activities and to provide other services to us connected with the use of the website and the internet. The IP address that is passed on to Google Analytics from your browser is not associated with any other data held by Google. You can prevent the storage of cookies by changing the settings in your browser software; however, please note that if you do so it may affect the full functionality of this website. Additionally, you can prevent Google collecting any data (including your IP address) created by the cookie and pertaining to your usage of the website as well as the processing of this data by going to the following link to download and install the browser plugin:
You may prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website:
Deactivate Google Analytics

f) Google Remarketing

We use Google Analytics’ Remarketing function to post advertisements – including Google AdWord campaigns – to the visitors of our sites. As such, targeted advertisements based on your previous visits to our sites will be shown on other websites of the Google Display Network. The DoubleClick Cookie enables Google, us and other third-party vendors to serve targeted advertising that corresponds to your interests, which are determined based on your prior visits to our website and/or other websites. These advertisements may be shown on websites from Google and/or other operators of the Google advertising network. We also use the Google Analytics advertising function to analyse the effectiveness of our own advertising campaigns.
You can customise your Google ads settings and opt out of Google’s interest-based advertisements. In this case, the unique cookie ID of the DoubleClick Cookie is overwritten and cannot be associated with a particular browser anymore. If you delete all cookies from your device, a new DoubleClick Cookie may be placed. You may then have to renew your opt-out settings. If you would like to permanently deactivate the DoubleClick Cookie, you can download and install the required browser plugin available You can deactivate the use of third-party vendors' cookies for online advertising on the US-based website or the EU-site
If you have chosen in your Google account to enable Google to associate your Google web and app browsing history with your Google account, and to use information from your Google account to personalise ads, Google will use data from you together with Google Analytics data to build audience lists for cross-device remarketing. To support this feature, for you as a user of our website, Google Analytics will first collect Google-authenticated IDs which are linked to your Google account. Google Analytics will then temporarily join these IDs to Google Analytics data in order to optimise our target groups.
Please click here to get an overview of privacy protection at Google.

g) Matomo web analytics

3. Use and disclosure of personal data

a) Internal use
Personal data supplied by you is used for processing and fulfilment of the contract as well as for technical administration.

b) Disclosure of personal data
Personal data will only be transmitted or otherwise transferred to third parties as is necessary for the purpose of fulfilling the contract, for accounting purposes or if you have given prior consent.

c) Further disclosure
Other than that, data is only disclosed in compliance with the legal data protection regulations or upon request by government agencies, courts and fiscal authorities or in connection with claims asserted by a third party because of a possible violation of proprietary rights (copyrights, trademark rights and other ancillary copyrights) by a proprietor.

4. SSL encryption

This website uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the website operator. You can recognise an encrypted connection by a change in the address line of the browser from “http: //” to “https: //” and the lock symbol in your browser line.

If SSL encryption is enabled, the data you submit to us cannot be read by third parties.

5. Email newsletter

You will only get a newsletter by email if you have expressly given your consent in advance to receive it. You can unsubscribe to the newsletter at any time by clicking on the link provided at the end of each newsletter.

6. Deletion of stored data, information, blocking and revocation, contact

We store all personal data submitted by you only as long as needed to fulfil the purposes for which you have given us the data or as long as prescribed by law.

a) Deletion, blocking upon termination of the contractual relationship
Upon termination of the contractual relationship or after terminating any other use, your personal data will be deleted immediately as long as it is no longer required for further processing of contracts. Data will be blocked instead of deleted if the deletion conflicts with legal, statutory or contractual retention periods.

b) Revocation of consent
You can withdraw your consent to the collection and processing of personal data at any time with effect for the future. To do so, it is sufficient to send an email to In this context, please note the details on deletion pursuant to No. 6a).

c) Right to information, correction, blocking or deletion
According to the German Federal Data Protection Act, you have a right to free information on the data stored about you and, if applicable, a right to have this data corrected, blocked or deleted.

d) Contact
Your contact for questions regarding the collection, processing or use of personal data as well as for information on the correction, blocking or deletion of data is

LABOklin Labor für klinische Diagnostik GmbH & Co. KG
Steubenstraße 4, 97688 Bad Kissingen, Telephone: +49 (0)971 72020, Fax: +49 (0)971 68546, email:

7. Changes to the privacy policy

If we decide to change our privacy policy, we will indicate this on the homepage and registered users will be informed about it by email.

As of 22/11/2017

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